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Fix Faults Fast With FaultFinder

Access the knowledge to take on more jobs, in just a few clicks. Harnessing cutting edge diagnostics and machine learning.



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Introducing FaultFinder

Providing access to an unrivalled knowledge base, in just a few clicks. Slash your time to fix rate and take on more work with FaultFinder.
FaultFinder diagnostics include:
> A symptoms questionnaire with 800+ diagnostic outcomes
> A diagnostic database of 13,000+ gas, electric and oil boilers.
> 7,000+ parts recommendations, including white box product options.
Revolutionary for heating engineers and property managers.


Take on more jobs

Are you a heating engineer or manage a small team? Slash your time to fix rate and take on more work with FaultFinder Subscribe.
Instantly upskill when you access our comprehensive boiler diagnostics database, with accurate parts recommendations and time saving soft fixes.

Features include:
> Quick start fault diagnostics with one tap
> Fault history including outcomes and parts recommendations
> Plans to fit any size of heating engineering business
Sign up today and access our market leading boiler diagnostics tool.
City Plumbing account customers get a 3 month free trial!
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"FaultFinder provides consistent technical insight and industry knowledge, effectively upskilling our junior team members"

Adam - T Brown
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Choose a FaultFinder Plan

These plans offer heating engineering businesses of any size upskill with FaultFinder.

If you want to upgrade your property maintenance software with the world's largest boiler diagnostics database. Click here to contact our team.

Basic

Perfect for sole trader heating engineers wanting to boost their capabilities with powerful diagnostics

£999

per month

billed monthly

  • Diagnostic database of over 13,000 boilers
  • Over 7000 parts recommendations
  • Visit saving multimedia soft fixes
  • Comprehensive symptoms questionnaire
  • Fault report history with results and parts
  • 20 fault reports per month
  • 1 user account
  • 3 months free for City Plumbing customers
CHOOSE PLAN
Most Popular

Professional

Ideal for teams of up to five heating engineers looking to take on more work.

£4000

per month

billed monthly

  • Diagnostic database of over 13,000 boilers
  • Over 7000 parts recommendations
  • Visit saving multimedia soft fixes
  • Comprehensive symptoms questionnaire
  • Fault report history with results and parts
  • 100 fault reports per month
  • Up to 5 user accounts
  • 3 months free for City Plumbing customers
CHOOSE PLAN

Enterprise

Bespoke packages for larger heating engineering teams

Contact for pricing

  • Diagnostics database of over 13,000 boilers
  • Over 7000 parts recommendations
  • Visit saving multimedia soft fixes
  • Comprehensive symptoms questionnaire
  • Fault report history with results and parts
  • Unlimited fault reports
  • Unlimited user accounts
  • Custom options for integration into systems
SPEAK TO OUR TEAM


Evolve your maintenance

Looking to upgrade your property maintenance software with the world's largest boiler diagnostics database?
We adapt our diagnostics tool according to your business needs with:
> Expertly cleansed property data and comprehensive breakdown records
> Intuitive job management and feedback powered by machine learning
> Reduced customer service overheads with resident self serve fault reports
> Easy integration into your existing property management systems
From fault reported to fault fixed, we’ve got a solution for you. Book a demo with our team today!
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"We’ve seen increased value in each customer service call with succinct yet informative diagnostics."

Adam - T Brown
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